Coaching for Hospitality Leaders Navigating Change, Pressure, and Possibility

— ‘the key to operating at your best’

I work with GMs, operations leaders, and senior hospitality professionals who are facing:

  • High-stakes decisions

  • Challenging relationships at senior levels

  • Big changes in their team, brand, or role

  • The feeling of being stuck or stretched too thin

What they gain:
✅ Mental clarity to make career-defining decisions
✅ Tools to influence with calm authority
✅ Improved team dynamics and communication
✅ Renewed focus, energy, and leadership confidence

Hospitality insight from the inside

For over 20 years, I’ve supported leaders navigating growth, pressure, and change – first in Communications, and now as a coach.

Over a decade in international roles with IHG Hotels & Resorts gave me a front-row seat to the realities of hotel leadership – and the challenges that come with it.

Two things really stood out:

1. the complex, relentless role of the GM: leading teams, driving performance, managing relationships, fighting fires, building loyalty – all while keeping operations running smoothly and safely… and often with little support.

2. the impact of working with a leader who sees your potential, and unlocks it.
That kind of leadership doesn’t just boost performance – it changes people.

It builds loyalty, brings clarity, drives results – and it’s at the core of why I coach.

Clients have found our work has helped them to…

  • Think more clearly in high stakes situations

  • Communicate with greater impact — whether influencing upwards, leading teams, or handling difficult conversations

  • Strengthen relationships with senior stakeholders, peers, and direct reports

  • Gain clarity on career direction, leadership style, and what they want next

  • Show up with more presence and authority, especially in senior meetings or public-facing moments

  • Lead with more calm, confidence, and intention, even when everything feels urgent

  • Navigate complex change with more resilience and a clearer sense of direction

  • Create space to reflect and reset, rather than constantly reacting to what's urgent

  • Reconnect with their strengths and values — and lead in a way that feels authentic