Coaching for Hospitality Leaders Navigating Change, Pressure, and Possibility
— ‘the key to operating at your best’
I work with GMs, operations leaders, and senior hospitality professionals who are facing:
High-stakes decisions
Challenging relationships at senior levels
Big changes in their team, brand, or role
The feeling of being stuck or stretched too thin
What they gain:
✅ Mental clarity to make career-defining decisions
✅ Tools to influence with calm authority
✅ Improved team dynamics and communication
✅ Renewed focus, energy, and leadership confidence
Hospitality insight from the inside
For over 20 years, I’ve supported leaders navigating growth, pressure, and change – first in Communications, and now as a coach.
Over a decade in international roles with IHG Hotels & Resorts gave me a front-row seat to the realities of hotel leadership – and the challenges that come with it.
Two things really stood out:
1. the complex, relentless role of the GM: leading teams, driving performance, managing relationships, fighting fires, building loyalty – all while keeping operations running smoothly and safely… and often with little support.
2. the impact of working with a leader who sees your potential, and unlocks it.
That kind of leadership doesn’t just boost performance – it changes people.
It builds loyalty, brings clarity, drives results – and it’s at the core of why I coach.

Clients have found our work has helped them to…
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Think more clearly in high stakes situations
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Communicate with greater impact — whether influencing upwards, leading teams, or handling difficult conversations
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Strengthen relationships with senior stakeholders, peers, and direct reports
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Gain clarity on career direction, leadership style, and what they want next
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Show up with more presence and authority, especially in senior meetings or public-facing moments
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Lead with more calm, confidence, and intention, even when everything feels urgent
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Navigate complex change with more resilience and a clearer sense of direction
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Create space to reflect and reset, rather than constantly reacting to what's urgent
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Reconnect with their strengths and values — and lead in a way that feels authentic